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Red Flags Your Advisor Isn’t Working For You

By David Fortosis, CFP® · Heritage Wealth Retirement Planning

There are over 326,000 financial advisors in the U.S. And they come in different shapes and sizes.

Some of them are excellent — thoughtful, competent, high integrity. Some aren’t.

Some are a perfect fit for a 40-year-old growing family. Some are better for a 62-year-old preparing for retirement.

Some are eager, proactive, growing. Some are winding down — maybe even coasting through the final years of their career.

But how do you know which category your advisor belongs to?

Unless you’ve been through multiple advisors, you don’t have a point of comparison. So how do you really know?

Here are some questions to help you evaluate your current relationship — the red flags to look out for, the warning signs that maybe your advisor is no longer the right fit.

1. You never hear from them

Maybe you used to. In the early years of your engagement, sure, they reached out. They’d offer time to meet with you — to hear your life updates, to celebrate goals achieved, and to strategize for goals on the horizon.

But somewhere along the way, that slowed down. Then it stopped. Now you’re the proactive one in the relationship — you’re chasing them to schedule meetings, to get updates on your money, to suggest strategies they should be bringing to you.

This can happen for any number of reasons. Maybe their firm has too many clients. Maybe your advisor retired and the replacement isn’t as hands-on. Maybe they outgrew you, or you outgrew them. Ultimately the reason doesn’t matter — the reality is the problem. Your life, your money, your goals: they need to be understood to be stewarded well. And understanding requires regular communication, consistent meetings, and frequent time together. If that doesn’t describe your relationship with your advisor, it might be time to reevaluate things.

2. Investments are the only topic of conversation

Investments — stocks, bonds, ETFs, annuities — these are tools. Tools are meant to do a job: to build something beautiful. They’re never the focal point (or at least they shouldn’t be). But for many advisors, the tool — the new mutual fund, the great stock idea — becomes the star of the show.

That’s backwards. You should be the focal point. Your goals, hopes, and dreams should be the main characters. When do you want to retire — or better yet, what do you want retirement to look and feel like? What do you want to leave your kids, and when? How should we plan for the unexpected — for the fun surprises and the not-so-fun curveballs?

Sure, there should be investment talk — strategies proposed and implemented. But they should all be serving your goals, helping write your story the way you want it to read. If all you’re getting from your advisor is a pie chart, a stock tip, or a product pitch, that’s a problem.

3. You’re the only one playing quarterback

You have a financial advisor, an insurance guy, a tax preparer, and an estate attorney — all serving a specific need in your financial life. But do they ever talk to each other? Do they work to coordinate their strategies? Usually they don’t. And that’s when things get missed. Your tax preparer needs that missing 1099 to complete your return. Your financial advisor needs to update your beneficiaries when your estate attorney drafts your trust documents, so your kids aren’t left with a mess when you pass away.

The best advisors — the ones who keep up to date on your life, your goals, and your money — are usually the same ones who step into the role of quarterback, coordinating all the moving pieces so you don’t have to, and so nothing gets missed.

4. You don’t know how your advisor is paid, or what you’re paying

If you’re working with an advisor, or plan to, you’ve already made peace with the fact that it will cost you something. Good advice — whatever the discipline — isn’t free, and it typically isn’t cheap either. Paying isn’t the problem.

The problem is not knowing. How is your advisor actually paid? A percentage of your assets? A flat fee? An hourly rate? A commission on the products they recommend? Understanding what you’re paying each year, and what services you’re receiving in return, should be made clear when you’re interviewing a potential advisor — and it should be an easy question for your current advisor to answer.

This isn’t an argument for or against any particular pricing model. Fee, hourly, commission — each can be perfectly fair, and each can serve the right client well. What matters isn’t the model. What matters is that it was explained to you clearly, without you having to dig for it, and that any conflicts of interest were put on the table so you could weigh them yourself. That’s how you, as a consumer, can make an informed decision.

5. Your advisor is winding down, and you don’t know what’s next

One in three advisors will be retiring over the next decade. There’s a decent chance your advisor will be one of them. What’ll happen when they’re not at their desk anymore? Who will take over? How will they get up to speed on your goals, your planning, your investments? You’re not switching barbers here — there’s more at stake than a botched haircut. You deserve to know the game plan well in advance, so you can decide whether you like the transition plan or you’re more comfortable exploring other options. Once again, we circle back to a familiar theme: clear, proactive communication.

And now I’ll say the quiet part out loud. Maybe your advisor is winding down and they’ve lost their edge. They can see their own retirement finish line, and maybe — just maybe — they’ve started to coast. Let’s not throw stones; many professionals lose a bit of zip on the final lap. But that doesn’t mean you should stick around. If the person steering your retirement is mentally halfway out the door, that’s not a knock on them — it’s just a mismatch between where they are and what you still need.

When it might be time to re-evaluate “fit”

Hopefully none of these red flags resonated for you. It’s not a given to land with the right advisor at the right time, and if you have, you should be thankful. But if you’re reading this and a few of the flags sound all too familiar, it could be time to re-evaluate “fit.”

Because the right advisor for you at 45 isn’t automatically the right one at 62. Retirement planning specifically is a different animal — more moving pieces, more at stake. And to be done well, it requires true expertise. You don’t see your primary care doctor for a hip replacement; unique needs require a unique skill set. If you’re sensing there’s a mismatch in your current relationship, it might be time to visit a specialist.

David Fortosis, CFP®

About the author

David Fortosis, CFP®

David is the owner and lead advisor at Heritage Wealth Retirement Planning, a fee-based fiduciary firm in Naperville, IL. He’s the advisor next door — built his firm and his home here, and works with people near or in retirement across Chicago’s western suburbs. More about David →

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